AheaWritten by Georgia Kassing, Accounts Receivable Customer Analyst

Maximizing Time On the Road

Susan Madison, a Dot driver out of the Georgia distribution center (DC) for the last seven years, makes the most of her downtime when she’s on the road. She recently earned a bachelor’s degree in business management from the University of Phoenix. She used her breaks from driving to study, write papers, and attend her online courses. Susan is due out at 2:00 a.m. to make her deliveries by 2:00 p.m. This gave her roughly 12 hours of break time each day to complete her studies.

Balancing a Personal Life and Work

Susan is the mother of three children and raises one of her grandchildren with her new husband, Tyrone. Married in March, the newlyweds make the most of the time Susan is home. Her schedule is generally Monday through Friday, leaving weekends for family time. Tyrone, now a high school teacher and basketball coach, is a retired military veteran. He knows the strains of being away from home for an extended amount of time. Susan says his support makes being away from home much easier.

A Bright Future

Susan had previously earned a degree in criminal justice and had plans to earn a degree in accounting. Once she started working for Dot, she decided to change focus. 

“Business management would provide me with the knowledge I’ll need to expand in my career,” Susan explains about choosing her area of study. 

She loves driving but does hope to grow within the company. One day Susan hopes to move into a management position. Susan earned her degree in just two years, all while earning a living—proving that maximizing downtime on the road can result in spectacular outcomes. 

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